Reviews
February 21, 2019
"I was the general contractor for our "forever home" in River Crossing. Only had one bad subcontractor experience and that was for my septic system. After a miserable experience that left me without a passed inspection by Comal County, I turned to Countryside to get me on the right path. Their technician Michael came and made adjustments and showed me what I needed to do to be ready to pass. Both Walker and Dee have been very helpful as well! I now feel like I can schedule an inspection and get approval. Glad to know Countryside will take good care of me for the next couple years! My only regret is that I didn't use them to put in my system in the first place. "
February 14, 2019
"I want to thank Walker and the staff for their fast response to my request this morning. The septic system at the Mission of Divine Mercy Sister's house went out Friday afternoon, this was especially bad because of the health of one of the Sisters who is suffering from cancer. Not having the septic working under these conditions was very bad. I talked to Walker this morning right at 7 am, he was very understanding and told me he would have someone on it right away.....HE DID. The system was up and running before noon. Thomas the technicians wasted no time finding the problem, a bad pump. He had to go back to the shop to get a new pump but returned quickly and completed the repair.
Thomas was friendly, professional and competent, he was a pleasure to work with. Thank you to the Countryside team for going the extra step to help us during this difficult time. Semper Fi Dave Sommers"
February 24, 2018
"These people go out of the way to make sure the job is done right and on time."
September 25, 2017
"Excellent service from everyone of their team members. Very responsive to my calls and questions."
September 6, 2017
"excellent service from everyone of their team members. Very responsive to my calls and questions."
November 14, 2016
"UPDATED 11/2016: (Problem was fixed within a few weeks of this review without a charge for our brand new system, which was no operating correctly after we moved in. Countryside did stand up to their work and products and has done a good job fixing the problem!) Previous issue: We just used them for a septic system for new build house. We have been in house for less than 2 months and "red" high alert septic alarm has gone off twice, which we were told should be extremely rare. We hadn't used any increased amounts of water and they texted today saying that we have to pay for service calls even though it was a $10,000 system and we have been in house for less than 60 days and it hasn't worked properly since we moved in."